Conducting quality meetings within an organization greatly increases productivity. Learn how to identify the benefits, types and misconceptions about meetings. The open, modular-style manual is designed for quick scanning in the classroom, and is filled with interactive exercises that will allow students to explore the complexities of Conducting Meetings.

Objectives:

Learn how to plan, participate and close a meeting. Identify the benefits, types and misconceptions about meetings.
Identify the types of meeting leaders and the characteristics of an effective meeting leader. Discover the process to follow when making decisions in a meeting, and explain how to identify and minimize groupthink in meetings.

Identify the main causes of conflict and the ways to resolve conflict in meetings. Recognize the characteristics of a positive and negative climate and the steps to build a positive climate when communicating.

Identify the ways to communicate clearly in a meeting, and the ways to enhance relationships with participants. Define the common barriers to listening effectively. Learn how to ask effective questions and the four types of questions that are helpful during a meeting.

Identify the different ways nonverbal messages can be sent, and interpret nonverbal communication. Learn the steps to improve nonverbal communication.