A successful sales person must be able to collect and interpret data. Learn how to handle customers by prospecting, making sales calls, and helping customers find solutions to their problems. The open, modular-style manual is design for quick scanning in the classroom, and is filled with interactive exercises that will allow students to explore the complexities of Sales Skills.

Objectives:

• Develop your professional character and manage yourself by establishing credibility and behaving professionally.
• Describe and implement the sales process, collaborate with clients, understand client's decision-making practices, and define common sales terms.
• Identify the client objections, create a sales presentation to influence their perceptions, and effectively respond to objections.